MonteneX AI LLC ("we," "us," or "our") operates as an automation agency providing communication services to small businesses. This Privacy Policy explains how we collect, use, and protect your information.
We collect information you provide when filling out forms on our website or the websites of businesses we serve, including: name, phone number, email address, and appointment details.
When you provide your phone number and consent to receive SMS messages, you may receive appointment confirmations, reminders, and promotional messages from businesses using our platform.
Message frequency: Message frequency varies based on your appointment activity, typically 2–6 messages per month.
Message and data rates may apply depending on your mobile carrier plan.
To opt out of SMS messages at any time, reply STOP to any message. For help, reply HELP.
We do not share, sell, or rent your mobile phone number to third parties for their own marketing purposes. Phone numbers are used solely to send messages related to the business services you opted into.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We use your information to: send appointment confirmations and reminders, provide customer support, improve our services, and communicate updates about services you have requested.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We use trusted service providers to operate our services: Twilio (SMS delivery infrastructure), Cal.com (appointment scheduling), and Make.com (workflow automation). These are infrastructure providers necessary to deliver the services you opted into; they are not marketing partners and do not use your mobile information for their own marketing purposes.
You have the right to request access to, correction of, or deletion of your personal information. To exercise these rights, contact us at support@montenexai.com.
If you have questions about this Privacy Policy, contact us at:
MonteneX AI LLC
Email: support@montenexai.com
Website: montenexai.com